22 September 2023 Contact us

Thank you for reaching out to Media24. We would love to be of assistance. However, this mailbox (info24@media24.com) will only respond to emails related to general business/corporate information and queries. Please choose the correct destination for your request from the options below.

Advertising (rate cards, accounts, bookings, payments, invoices, material specifications etc):

Newspaper General advertisingClassifieds (family and legal notices, tenders, vacancy listings)
BeeldtvanNiekerk@beeld.comlegals@beeld.com
Die Burger:tvanzyl@media24.comprivaat@dieburger.com
Daily Sunmichele.marais@media24.comjolanti.bartmann@media24.com
City PresstvanNiekerk@beeld.comlegals@beeld.com
RapporttvanNiekerk@beeld.comlegals@beeld.com
Soccer Ladumamichele.marais@media24.commichele.marais@media24.com
VolksbladtvanNiekerk@beeld.comlegals@beeld.com

Community Newspaper General advertising Classifieds (family and legal notices, tenders, vacancy listings)
Boland / Helderberg / West Coast:
District Mail,
Eikestadnuus,
Hermanus Times,
Paarl Post, Standard/Breederivier Gazette,
Swartland Gazette,
WeskusNuus,
Weslander
  justin.cupido@media24.com  ilse.fourie@media24.com
Eastern Cape:
Express (all editions)
shafiek.braaf@media24.com  abegail.douman@media24.com or alexandra.fortuin@media24.com  
Free State:
BloemNuus,
Express,
NoordkaapBulletin,
Vista,
VrystaatKroon
nicolette.thomas@media24.com jeannine.vanzyl@media24.com nicolette.thomas@media24.com coleen.cilliers@media24.com
Western Cape:
City Vision
People’s Post
TygerBurger
shafiek.braaf@media24.com
alexandra.fortuin@media24.com

abegail.douman@media24.com

Bursaries

We offer bursaries each year for postgraduate studies in journalism at Wits, NWU, Stellenbosch or Rhodes Universities. To find out more, please enquire at these journalism schools directly.

Business proposals and partnerships

Media24 does not provide funding for start-ups, new businesses or new media product launches, and very seldom considers partnerships not initiated by one of the respective business divisions. Decisions related to media partnerships for major events have been decentralised; kindly contact the business units / publications / channels directly – click here.

B-BBEE Certificate

The latest certificate is available for download here.

Careers at Media24

Vacancies are updated daily – click here. Unsolicited applications and CVs submitted to the general mailbox will not be processed/forwarded to the respective divisions. All applications applications must be submitted via the links supplied in the listing. For technical issues with the Careers section, please send an email to HRAdmin@media24.com. (This mailbox will not accept unsolicited applications or CV submissions.)

Editorial/content

 Please contact the brands directly for all media releases, PR liaison, invitations to events, news tip-offs, content/story or book proposals and submissions, media partnership proposals, donations of publications for fundraising / charity drives / social events, copyright requests and archive material.

Their contact details are available under the “Brands” tag of this website (click here for newspapers or magazines). For our digital properties, please contact News24 at feedback@news24.com and Netwerk24 at nuus@netwerk24.com. The respective book publishing divisions are listed – with links – in the “Books” section of the “Brands” landing page.

Ethical journalism

Please direct editorial complaints and comments to the respective editors of the publications, Theresa.olivier@media24.com at Netwerk24, or the shared public editor of News24 and the community newspapers. Click here to contact the press ombud at the Press Council of South Africa.

To report copyright infringements or suspected illegal digital distribution of our publications, send an email to Report@media24.com.

If you suspect unethical behaviour at Media24, please report it here or by phoning 0800 999 877.

HR

To request an IRP5 (former employees only), contact Fanie.bothma@media24.com. For general HR-related queries and requests, send an email to HRAdmin@media24.com.

Shop

Media24 Lifestyle has an online shop which sells magazines from our main portfolio, as well as standalone / brand extensions and other special-interest publications (e.g. blockbusters). Visit the shop here, or contact them at shop@media24.com.

Social impact

Our programme is decentralised and resides with the respective operational divisions, with long-term and formal initiatives in place that are focused on the themes of education and literacy, as well as food security (feeding schemes and community gardens) in underserved communities. The latter is linked to our staff-run #1000ActsOfKindness program and Volunteers24, which allows all staff three days’ paid leave annually for volunteer work. Our aim is to support organisations in kind (time and helping in person), hence we unfortunately do not make any cash donations.

Sponsorships

Media24 as a corporate does not provide sponsorships for events or projects outside the scope of our existing social impact initiatives mentioned above, and neither do we as a corporate enter into media partnership agreements on behalf of our brands.

Send requests for back copies of magazines for charity events and fundraisers to yumna.tofey@media24.com at the Lifestyle division. Please note that the bulk of our magazine portfolio is now published two monthly and no longer monthly. As a result, there are only small quantities of unsold / back copies of magazines available for donations. Requests are processed on a first come first served basis and are highly dependent on availability and the nature of your event/project.

Subscriptions

Please send all queries – home and business deliveries/non-deliveries, passwords & online activations, access to titles and services, costs, payments, debit orders & deductions from your bank account etc – to the applicable contact below:

General:
Call centre: 087 353 1300 (office hours)
WhatsApp: 087 353 1333
SMS: “Service” to 31069

New subscriptions:
intekenare.nuut@media24.com


Subscription renewals:
hernuwings@media24.com

Digital news subscriptions (all technical issues, e.g, access, accounts, log in etc):
Netwerk24: diens@netwerk24.com
News24: subs@news24.com

Newspapers and magazines:
Personal and business subscriptions:
Deliveries, changes, account queries, payments, refunds, back copies and cancellations: intekenare@media24.com

Retail:
Availability, deliveries, accounts, invoices, payments, refunds and invoices: assistance@media24.com

General (business and corporate) information/enquiries only

info24@media24.com