Contact us

Reach out to Media24. We would love to be of assistance.


Advertise

Please choose the correct destination for your request from the options below.

(rate cards, accounts, bookings, payments, invoices, material specifications etc):

Print Portfolio Contact

Newspaper: Die Burger Logo

 

Advertise

dieburgerads@media24.com

Classifieds

privaat@dieburger.com

087 353 1322

 

Advertise

sonads@son.co.za

087 353 1318

Legal Notices

(All regions, excluding Western and Eastern Cape, for which please contact the addresses above)

Email: Legals@media24.com

Rate cards,  display advertising and content marketing: https://advertising.media24.com/get-in-touch/

Subscriptions

Please send all queries – home and business deliveries/non-deliveries, passwords & online activations, access to titles and services, costs, payments, debit orders & deductions from your bank account etc – to the applicable contact below:

Subscription Contact Details

General

Call centre: 087 353 1300 (office hours)

WhatsApp: 087 353 1287

SMS: “Service” to 31069

New subscriptions:

Subscription renewals:

Digital news subscriptions:
(all technical issues, e.g, access, accounts, log in etc)

Newspapers and magazines:
Personal and business subscriptions:

Deliveries, changes, account queries, payments, refunds, back copies and cancellations: intekenare@media24.com

Newspapers and magazines:
Retail:

Availability, deliveries, accounts, invoices, payments, refunds and invoices: assistance@media24.com


Editorial/content

Please contact the brands directly for all media releases, PR liaison, invitations to events, news tip-offs, content/story or book proposals and submissions, media partnership proposals, donations of publications for fundraising / charity drives / social events, copyright requests and archive material. The corporate office is not involved in any editorial decisions. Likewise, any complaints to content published by a publication/platform, letters to the editor and other comments.

The publications’and platforms’contact details are available under the “Brands” tag of this website (click here for newspapers or magazines). For our digital properties, please contact News24 at feedback@news24.com and Netwerk24 at nuus@netwerk24.com. The respective book publishing divisions are listed – with links – in the “Books” section of the “Brands” landing page.

Ethical journalism

Please direct editorial complaints and comments to the respective editors of the publications, Theresa.olivier@media24.com at Netwerk24, or public editor of News24. Click here to contact the press ombud at the Press Council of South Africa.

To report copyright infringements or suspected illegal digital distribution of our publications, send an email to Report@media24.com.

If you suspect unethical behaviour at Media24, please report it here or by phoning 0800 999 877.

Bursaries

We offer bursaries each year for postgraduate studies in journalism at Wits, NWU, Stellenbosch or Rhodes Universities, or to students in software engineering. To find out more, please enquire at these journalism schools or the other universities directly. We do not offer financial assistance for any other students and not to any other undergraduate studies.

Business proposals and partnerships

Media24 does not provide funding for start-ups, new businesses or new media product launches, and very seldom considers partnerships not initiated by one of the respective business divisions. Decisions related to media partnerships for major events have been decentralised; kindly contact the business units / publications / channels directly.

We are also not considering any business proposals aimed at broadening our current portfolio of media products.

Send any proposals for TV programs directly to the TV department: https://www.media24.com/brands/lifestyle-tv/

B-BBEE Certificate

The latest certificate is available for download here.

Careers at Media24

Vacancies are updated daily
Go to media24.simplify.hr to view all current positions. Unsolicited applications and CVs submitted to the general mailbox will not be processed/forwarded to the respective divisions. All applications must be submitted via the links supplied in the listing. For technical issues with the Careers section, please send an email to HRAdmin@media24.com. (This mailbox will not accept unsolicited applications or CV submissions, nor do we forward these to the HR department.) For freelance opportunities or services, please liaise with the publications directly. Their contact details are available under “Brands” on www.media24.com.

Internships and job shadowing:
Media24 does not have a formal programme for either. Please contact a publication / business unit in your area directly, to find out whether they can accommodate you.

Gifts

Media24 as a corporate do not do corporate or staff gifting, the publications have access to permanently employed and in-house design, marketing and TV production facilities, we have an in-house building management and maintenance department (also responsible for the cleaning services) and existing and long-standing technology and IT-related services/contracts with vendors (including for the disposal of ewaste). The procurement is decentralised and the corporate office is not involved in the decision-making, nor do we forward any unsolicited proposals to departments/divisions from this mailbox.

HR

To request an IRP5 (former employees only), send an email to HRAdmin@media24.com.

Invoices/Payment Remittances

Please send queries or proof to the department/person listed on the invoice. The corporate office has no access to the operational units’ systems or their financial records and are therefore unable to process the remittance or forward to the relevant division.

Prizes

All competitions, events and special offers are run by the operational divisions independent of the corporate office and we also do not have access to their calendar nor their systems. Please direct all enquiries in this regard to the publication/platform itself. Their contact details are listed above.

Shop

Media24 Lifestyle has an online shop which sells magazines from our main portfolio, as well as standalone / brand extensions and other special-interest publications (e.g. blockbusters). Visit the shop here, or contact them at shop@media24.com.

Social Impact

Our programme is decentralised and resides with the respective operational divisions, with long-term and formal initiatives that are focused on the themes of education and literacy (linked to the official school curriculum), as well as food security (feeding schemes and community gardens) in underserved communities nationally. The programme is linked to our staff-run #1000ActsOfKindness program and Volunteers24, which allows all staff three days’ paid leave annually for volunteer work. Our aim is to support organisations in kind (time and helping in person), hence we unfortunately do not make any cash donations.

Sponsorships

Media24 as a corporate does not provide sponsorships for events or projects outside the scope of our existing social impact initiatives mentioned above, and neither do we as a corporate enter into media partnership agreements on behalf of our brands.

Send requests for back copies of magazines for charity events and fundraisers to yumna.tofey@media24.com at the Lifestyle division. Please note that the bulk of our magazine portfolio is now published two monthly and no longer monthly. As a result, there are only small quantities of unsold / back copies of magazines available for donations. Requests are processed on a first come first served basis and are highly dependent on availability and the nature of your event/project.

Welkom Yizani Shares

Shareholders of Welkom Yizani accepted Media24’s cash offer to buy out all the shares at a special general meeting held on 22 January 2021. The transaction has been concluded, Welkom Yizani was delisted from the Equity Express Securities Exchange (EESE) and the scheme unwound. All Welkom Yizani shareholders not yet contacted by the transfer secretaries, please call Singular Services on 0860 12 12 24 or email welkomyizani@singularservices.co.za for more information.

Click here for access to the Welkom Yizani website.

General (business and corporate) information/enquiries only

Please direct all general business and corporate inquiries to info24@media24.com. This email address is dedicated solely to business-related communications.